Helpful FAQs

Everything you need to know about ordering, shipping, and enjoying our maple syrup.

FAQS

How do you make maple syrup?

Each year, maple trees are tapped, and those taps are connected one by one to a long tubing system. That tube allows a certain amount of sap to travel all the way to a large container where it is stored. Since maple sap is essentially sweet water, we have to boil it down in order for the excess water to evaporate. This process creates a substance that is thicker and sweeter than the sap because it is more concentrated in sugar. That delicious substance is known as maple syrup. Its production seems simple enough but necessitates the completion of multiple steps that require both skills and efforts.

Are pure maple syrup and pancake topping the same thing?

How should maple syrup be stored?

Is maple syrup healthier than sugar?

Where does maple sap come from?

Why are there bubbles in my maple syrup?

Why are there crystals in my maple syrup?